Delivery
Shipping
We dispatch from Johannesburg within 24 hours of payment. Every parcel is tracked door to door, signed for, and packaged discreetly — no Ntsiki branding visible from the outside.
Free shipping over R1 000
Across South Africa.
1–5 business days
Door-to-door, tracked.
Discreet packaging
No labels visible from outside.
South Africa-wide
All 9 provinces. Outlying postal codes welcomed.
Delivery times
| Area | Estimate | Cost |
|---|---|---|
| Major centres (Joburg, Cape Town, Durban, Pretoria) | 1–2 business days | R99 · Free over R1 000 |
| Regional cities | 2–4 business days | R99 · Free over R1 000 |
| Outlying areas | 3–5 business days | R129 |
How it works
Once your payment is confirmed, we'll email a tracking number within 24 hours (Mon–Fri, excluding public holidays). Orders placed after 14:00 are dispatched the next business day.
You'll receive SMS and email updates at every stage — picked, packed, dispatched, out for delivery, and delivered.
If no one is home, our courier will leave a card and reattempt the next business day. After two failed attempts, the parcel is held at the nearest depot for collection.
For urgent deliveries, we offer same-day in Johannesburg and overnight to most cities — choose Express at checkout (additional fee applies).